Hi I'm Dan Lay
I’m a U.S.-based Metrologist specializing in eliminating measurement problems that cost companies money. I’m a Certified Measurement System Analysis Specialist (AIAG) and a Certified Calibration Technician (Exemplar Global) with hands-on experience in measurement, calibration, uncertainty, and capability analysis.
Over the past several years, I’ve worked directly with ISO/IEC 17025 accredited labs, supported international manufacturing operations, and contributed to global homologation audits. My experience spans multiple industry standards, including: ISO 17025, ISO 9001, ISO 14001, ISO 45001, IATF 16949, VDA5, FDA/GMP, and other national and international regulatory frameworks.
I’ve calibrated and analyzed measurement systems ranging from traditional dimensional tools to advanced robotic, optical, and automated inspection systems. I focus on solving the measurement issues that create unnecessary scrap, downtime, audit findings, and financial losses.
I hold a B.A. from the University of Cincinnati’s McMicken College of Arts & Sciences and I’m an active member of the American Society for Quality.
My mission is simple: Help organizations build reliable, audit-ready measurement systems that reduce risk, improve capability, and save money every month.
Why I Built CalibrationSupport.com
I built calibrationsupport.com because I was tired of watching companies throw money at problems hoping that it will improve their operations.
I've seen companies lose tens of thousands of dollars due to:
- Poor tolerancing
- Poor data collection
- Vendor errors
- Lack of communication
- Lack of teamwork
- Noisey statistical process control systems
- Incorrect uncertainty assumptions
- Over or under estimating risk
- Deviation and root cause investigations lacking objective data
All of this creates stress, confusion, downtime, defects, scrap, audit non conformances, and more.
Most of this can be improved by just having simplified reporting methods that are monitored and supported by a trained technician with a good business mindset and a handful of metrology software tools.